Datalogic is a global technology leader in the automatic data capture and factory automation markets, specialized in the designing and production of bar code readers, mobile computers, sensors for detection, measurement and safety, vision and laser marking systems. Connecting Twinkly to a local network is beneficial on many levels: firstly, you will have a wider coverage and you will be able to use the app from any place in the house.

Frequently Asked Questions

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• Why should I connect Twinkly to my home Wi-Fi network?

  Connecting Twinkly to a local network is beneficial on many levels: firstly, you will have a wider coverage and you will be able to use the app from any place in the house. In addition, if your device automatically connects to the network, as soon as you get home you are ready to start using Twinkly.

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• How should I place the lights?

  You can place your lights as you prefer, there is not a rule!

  Decorate your tree, than, thanks to the mapping procedure you can create a precise map of your LEDs and apply effect with the maximum impact.

  A good advice to obtain a good visual is to place the LEDs on the surface of the tree.

  Some LEDs may be hidden to the camera, worry not, the algorithm will estimate their position, allowing a precise application of the effects.

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• Can Twinkly strings be extended?

  Yes, virtually.
  You can join together multiple strings with the same LED profile, thanks to the app.

  They must be all RGB, all RBW, all RGBW or all AWW.

  Find out how to create a group of Twinkly and apply group effects with the Join, Sync and Scene functions.

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• Can I use Twinkly outdoor?

  All Twinkly are IP44 certified. They are weatherproof and they can resist to rain and snow, but the can’t be plunged into the water.

  Temperatures:
  Generation 1: from 0 °C to 40 °C or 32°F to 104°F
  Generation 2: from -15 °C to 40 °C or 14°F to 104°F

  In any cases they should be protected from strong atmospheric agents and drastic changes in temperature/humidity.

  IMPORTANT NOTE: always keep the controller and the plug in a proof place, away from waters and snow.

  The most part can be used outdoors or in a sheltered area. Other can only be used indoors.
  Check the icon that describes type of use supported on the website or your Twinkly product pack:

  • [Indoor icon] – Product for indoor use only
  • [Outdoor icon] – Product for indoor and outdoor use (*)
  • [Patio icon] – Product for outdoor use, sheltered from rain and snow.

  (*) please always store the controller and the plug in a safe place.

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• Can I remote control Twinkly?

  Yes!Twinkly works with with Google Home and Amazon Alexa.

  Find out how to add Twinkly to your smart home assistant and tell Twinkly to switch on, switch off and remote control color changes.

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• What is the controller?

  The controller is an essential part of every Twinkly product.
  It’s the control box you can find between the plug and the lights and it manages the lights.

  Is composed by:

  Status light indicator
  Please refer to these table for the controller status indicator light index.

  Round button
  The button allows to swipe through and set basic effects, preset on your Twinkly.
  And reset the product to the factory setup.

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